*Some Certified Pre-Owned and less expensive phones are not eligible for Cricket Protect. To upgrade your phone, you must be on a plan starting at $30/month. If you want to change your plan or features, you can do that after you activate your new phone. Just sign in to My Account or the myCricket App and make your selection.
How do I switch to a different cricket phone plan?
It's easy to switch to a different Cricket phone plan online or through the myCricket App. See our step-by-step instructions below. We make it easy to upgrade your wireless plan online and take advantage of more wireless services such as access blockbuster movies with Max included on the $60/mo. unlimited plan.
Are cricket fees refundable?
Note: All charges and fees are nonrefundable and subject to change at any time without notice. Applies to both Cricket-purchased devices and devices that you bring to Cricket. A fee for upgrading to a new Cricket-purchased device. (Does not apply to service plan changes.) A fee charged for reactivating a suspended account.
